January 29

10 comments

#258: Is Your Ability to Manage Change All That Important?

By Ron

January 29, 2018

minute read time

Change, Knowledge, Moses, Success

Man’s base of knowledge is increasing at a logarithmic rate; in the 1900’s it doubled every five years, and after the year 2000 man’s total knowledge will double every 20 months!

As man’s base of knowledge grows, the pace of change also increases. A recent survey showed that the average worker processes 24 times more information now than just 10 years ago!

The person who is expert at managing change will have a distinct advantage in the 21st century. If you manage change and lead others to manage change, then you have the tools necessary to be a leader in your industry. If, however, you have a high “RC” factor (resistance to change) and are incapable of inspiring others to change you will be left at the side of the road as others speed past you.

If you don’t believe the pace of change is increasing, consider the following:

From the beginning of time until the early 1900s man’s primary mode of transportation was on foot, or astride a burro or horse. Suddenly, the horseless carriage burst onto the scene, and man all but gave up walking, and his favorite steed was put out to pasture. Automobiles have become interactive computers with their passengers capable of covering in minutes the distance covered in a day by the horse.

But automobiles are nothing compared to the history of flight. Man went from the historic flight of the Wright brothers in 1903 to supersonic flight by 1947 to space probes in 1959 to the first manned space flight in 1961 to manned shuttle flights by 1981.

Think for a moment about these few changes and how the majority of change has occurred in the last 50 years. Entire industries no longer exist that had been major players in the world economy for hundreds of years. Entire new industries have developed in their place.

Increasing knowledge increases the rate of change. The life cycle of industries is compressing at a rate that is inversely proportional to the rate of change. That is, the faster the rate of change the shorter the industry’s life becomes. Dinosaurs are extinct because they failed to adapt. Is your company a dinosaur? Are you?

Moses & Change

Imagine, Moses is out there tending his sheep, and suddenly he sees a bush burning that isn’t consumed by the fire. A few minutes later God is explaining to Moses how Moses is to lead Israel out of Egypt after 400 years of slavery.

Sometimes leaders initiate change; sometimes it is thrust upon them.

After a lot of negotiating (plagues, famine, pestilence) with Pharaoh, Moses finally secures the release of the nation Israel. So, Moses set out as the former slave sheepherder leading a nation of 600,000 men plus women and children to the Promised Land.

Despite all the miracles they have just seen, the Israelites waste no time complaining to Moses about the conditions in the desert. They would rather go back to slavery than risk their lives getting to their own land!

Sometimes people undergoing change can see the benefit of the change, but they don’t want to endure the pain and suffering that may be required to achieve the end result. They would rather go back to the “old way” of doing things than work through the change in order to have a better future.

Over the next two weeks, the people complained about the food and the water. They kept thinking about all the meat and vegetables they had back in Egypt.

Even in the midst of change people will complain bitterly that the “old way” was better.

Moses, at his father-in-law’s suggestion, set up judges to hear the complaints and settle the disputes among the people. Only the most difficult cases were to be brought to Moses.

Leaders who are managing change must not get so involved in the details that they lose sight of the vision. On the other hand, leaders need to stay in touch with employees so that they understand what the people are going through.

Moses then receives instructions from God about the way the Israelites are to live (their laws). Moses gives the word of the law to the people and goes back up the mountain. As soon as he leaves them, they begin to make golden calves to worship. Despite the miracles of the parting of the Red Sea, their provision of food and water, and their military victories these people left unsupervised started worshipping false gods.

Change, especially significant change, requires constant supervision. Monitoring the organization’s progress on an on-going basis is the only way you can be sure to stay on track. Don’t initiate a major change with an announcement and then walk away from the people and expect them to manage the change on their own, they need leadership!

It took 40 years for the Israelites to make it to the Promised Land. Most of the changes you initiate will not take so long to complete. But you should be prepared to go the distance to implement your changes. When Moses set out from Egypt, he probably figured the journey would take 2-3 weeks, not 40 years. A leader who initiates significant change will have to deal with bitterness, complaining, unforeseen obstacles, and a myriad of other problems, but if the vision is clear, change can be achieved.

One Final Thought

Change is implemented in groups, but it occurs one person at a time. Remember that change creates stress because of the perceived change to the individual. A change that creates little perceived change will be met openly, a change that is significant will likely be met with high resistance. A perceptive manager understands that change happens to individuals and will adapt to help individuals see and accept the need for change.

Bonus Whitepaper

This week’s post is excerpted from a 7-page whitepaper entitled, Managing Change—Your Key to Success in the 21st Century!

This whitepaper includes a broader discussion on managing change, including:

  • Examples of rapid change in industry,
  • 7 elements of the anatomy of change, and
  • 11 Steps to promote acceptance of change in your organization.

You can download the whitepaper here: Managing Change—Your Key to Success in the 21st Century!

Join the Conversation

As always, questions and comments are welcome. Have you experienced organizational change in your career? What went well? What went poorly??

I’d love your help. This blog is read primarily because people like you share it with friends. Would you share it by pressing one of the share buttons below?

 

Category: Skills | Change

 

 

About the author

Ron spent 36-years in Sales and Marketing with Procter & Gamble before heading off to Talbot Seminary. Now Ron spends all his time writing, volunteering at church, and loving his beautiful family!
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  • Every significant change we enacted in the police department was met with resistance, but eventually brought positive results. The challenge was always seeing past the initial complaints.

    • John, Isn’t it strange there can be so much resistance to change and then positive results occur, people forget how they resisted the change in the first place! 😉

  • This topic is very intriguing. Change has always been something that has challenged me but I almost always am able to reflect back on it later on and realized how much I have learned since then!

  • I love the comparison to Moses and change. Change to us here on earth is life disrupting and often we can’t see the other side before we make the change or the change comes upon us. God’s perspective sees it all. We get hindsight as 20/20 and then we understand with the meek knowledge that we have for change. In the business world it is hard to follow change because often it is correlated to the money placed in our pocket at the end of the day. So unless the employees are on board for change it is hard for a leader to succeed change with a positive work environment.

    • Kelsey, Very true – money in your pocket at the end of the day is often a motivating factor for change. The challenge for many leaders is a lot of the changes that need to be made don’t put money directly in your pocket so employees often wonder, “what’s in it for them?”

  • Change is definitely a topic that many people have different perspectives on. Some agree that change is always necessary while others believe that nothing is more foundational than having the same routine over and over. I think Moses is the perfect example of someone being throw into the unknown, leaving his old life behind to embark on a journey that God set before him. Even though Moses could see the potential in embracing the change, the Israelites didn’t see it and had a hard time agreeing to the new change. I think that could also apply to people in the business world where co-workers will disagree on major decisions of the company simply because one person is scared of any type of change.

    • Emily – you’re right! Getting everyone on board is one of the great challenges of leaders managing change. One person who refuses to accept change can delay or damage an entire change initiative.

  • I enjoyed this blog post for its message of how we need to endure the discomfort of change in order to grow. The example you gave about how the Israelite people started to complain only days after being freed from Egypt reminded me that we as humans need to step out of our comfort zone if we wish to reach our goals.

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